What is covered by the JBL warranty?
Unless a different warranty period is stated in the Warranty Card provided with your JBL product, JBL warrants for a period of 1 year from the date of retail delivery to the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a JBL authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your JBL product for specific details including what is not covered along with other terms and conditions.
During the warranty period, the product or components will be repaired or replaced at JBL’s option, without charge for either parts or labor. Alternatively, JBL may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.
Any warranty service or replacement that is performed will not extend the original warranty period.
What is not covered by this warranty?
This limited warranty does not cover damage or failures that are a result of:
- Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
- Damage to, or deterioration of, any accessory or decorative surface
- Damage resulting from failure to follow instructions contained in the owner’s manual.
- Damage resulting from the performance of repairs by someone other than an authorized JBL service center
- Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads